FixRight (hereinafter referred to as "we") attaches great importance to user privacy and the protection of personal information. When you use our products or services, we may collect and use your relevant information. Through this FixRight Privacy Policy (hereinafter referred to as "this Privacy Policy"), we aim to inform you of how we collect, use, store, share and transfer such information when you use our products or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Policy will help you understand the following aspects:
This Privacy Policy is closely related to the FixRight products and services you use. We recommend that you carefully read and confirm that you fully understand the contents of this Policy before using our products and/or services, and make choices that you deem appropriate under the guidance of this Privacy Policy. For the relevant terms involved in this Privacy Policy, we strive to use concise and clear expressions to facilitate your better understanding.
Your use of our products or services, or continued use after we update this Privacy Policy (we will promptly notify you of the update), signifies that you fully understand and agree to all the contents of this Privacy Policy (including the updated version), and consent to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, you may contact us at any time through the contact information provided in this Privacy Policy.
In the course of your use of FixRight services, we will collect your personal information for the following purposes:
When you activate and use FixRight services, we will collect your device information (e.g., device model, device manufacturer, device ID, operating system and its version, etc.) to determine whether you are a new user. In addition, collecting device information can also be used for:
If you need to use some functions of FixRight (e.g., third-party quick login function), we will ask you to log in via associated QQ or WeChat accounts. If you log in through associated methods such as QQ and WeChat, you authorize us to collect the unique identifier, avatar and nickname of your QQ or WeChat account for saving your login information, so that you can synchronize data when logging in on different devices.
FixRight provides you with functions or services such as AI photo editing. To realize this function, we will apply for sensitive permissions such as photos/albums. If you refuse to authorize a certain permission, you will not be able to use the relevant function, but it will not affect your normal use of other functions of FixRight.
When you use FixRight, with your explicit consent, we will read your system album and real-time count and prompt you of the number of photos you have taken. If you refuse to authorize, you will not be able to use this corresponding function, but it will not affect your normal use of other functions of FixRight.
When you use the sharing function after editing photos/images, to achieve the sharing purpose, we need to upload the photos/images to the server, generate sharing links, and store them on our server. Since storage is a necessary link to realize this function, we will use encryption methods for storage.
To enhance the security of your account and information when using our services, identify abnormal account status, and understand product compatibility, we will collect your device information and/or service log information. Please note that such information is basic information that we must collect to provide services and ensure the normal operation of products, which is used to implement our risk control and security technologies to ensure the above security.
To continuously improve and optimize our products, we may randomly collect the photos and videos you upload for user behavior analysis, so as to provide users with richer products and services. During collection, we will anonymize the photos and videos to ensure your information security. Information that has been anonymized is no longer considered personal information.
Our customer service and after-sales functions will use your account information and require you to provide contact information (e.g., mobile phone number, WeChat, email address) and device model to complete customer service and after-sales communication. To ensure the security of your account, our customer service personnel will use your account information to verify your identity.
You should be fully aware that in the following circumstances, we may collect and use personal information without obtaining your authorization consent, and may not respond to your requests for correction/modification, deletion, account cancellation, withdrawal of consent or information query:
Except for the following circumstances, we will not share your personal information with any companies, organizations or individuals other than FixRight service providers:
Except for the following circumstances, we will not transfer your personal information to any companies, organizations or individuals:
We will publicly disclose your personal information only in the following circumstances and after taking industry-standard security protection measures:
In the following circumstances, prior authorization consent from you is not required for sharing, transferring and publicly disclosing your personal information (e.g., national security, public interests, etc.).
We adopt leading technical protection measures, and the technical means used include but are not limited to firewalls, encryption, de-identification or anonymization processing, access control measures, etc. All information is transmitted in ciphertext and stored in an encrypted database with multi-level backups.
Please use a complex password to help us ensure the security of your account. We will make every effort to ensure the security of any information you send to us. If our protection facilities are compromised, resulting in information leakage, we will bear corresponding legal responsibilities.
We have established a special management system, processes and organizations to ensure personal information security, such as strictly limiting the scope of personnel who can access information and conducting regular audits.
In the unfortunate event of a personal information security incident, we will notify you in accordance with the requirements of laws and regulations, including the basic situation of the incident, handling measures, and remedial suggestions.
We will strictly comply with the laws and regulations of the People's Republic of China and internationally accepted data privacy protection rules to implement secure storage and compliant processing of user personal information. For overseas users' image information, it will be transmitted to domestic cooperative third-party SDK servers for technical processing with strict security measures.
We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless there are mandatory retention requirements by laws and regulations.
When our products or services cease operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period.
Our products are mainly aimed at adults. If you are under the age of 18, please read this Policy accompanied by your guardian and obtain their explicit consent before using our services. For children's personal information collected with guardian consent, we will only use it in accordance with laws and regulations or for protecting children's interests.
With the development of our business, this Privacy Policy will be updated accordingly. Without your explicit consent, we will not reduce the rights you enjoy. For major changes, we will provide a more prominent notice (e.g., email, text message, etc.).
Major changes include but are not limited to: changes in service model, control rights, main sharing objects, user rights, information security responsible person, etc.
If you have any questions, opinions or suggestions about this Privacy Policy or matters related to your personal information, you can contact us through:
We will verify the relevant issues as soon as possible and reply within 15 working days after verifying your user identity. If you are not satisfied with the reply, you can also file a lawsuit with the people's court with jurisdiction at the place where the defendant is domiciled.
The summary of device permissions mainly invoked by FixRight is as follows. You can turn off some or all permissions in your device settings.
| Device Permissions | Business Functions | Permission Authorization Method | Can Be Turned Off |
|---|---|---|---|
| File Storage | Used to save photos and videos to the mobile phone | Pop up window when first opening the software or using the storage function | Yes |
| Camera | Used to take photos or shoot videos | Pop up window when first opening the software or using the photo-taking function | Yes |
| Album | Facilitate users to select pictures from the album for avatar or image editing | Pop up window when first uploading or saving pictures/videos | Yes |